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Awaiting Order Arrival

How long does delivery take ?

Instant! Most keys arrive within 1-2 hours via email or dashboard. Check spam/junk folders if delayed.

I didn't receive my key. what now ?

Contact us via WhatsApp/Email with your order number. We’ll resend it immediately!

Can I track my order?
What if my key doesn’t work?
Is there a delivery fee?
 
Can I track my order ?

Yes! Your order page shows real-time status. No tracking number needed for digital delivery.

What if my key doesn’t work?
Is there a delivery fee?
 
what if my key doesn't work ?

We guarantee validity. If there’s an issue, we’ll replace it—just reach out within 14 days.

Is there a delivery fee?
 
Is there a delivery fee?

Never! Delivery is free and instant for all orders.

Ordering & Payment

What payment methods do you accept?

Credit/debit cards, PayPal, and select cryptocurrencies. All transactions are secure.

Is my payment info safe?

Absolutely. We use SSL encryption and never store your payment details.

Can I cancel an order after payment?

Due to instant delivery, cancellations aren’t possible. But we’ll help if the key is unused.

Why was my payment declined?

Common causes: insufficient funds, bank restrictions, or mismatched billing info. Try another method!

Do you offer discounts for bulk purchases?
 
Do you offer discounts for bulk purchases ?

Yes! Contact us for wholesale pricing on 10+ keys.

 

After-Sales Support

How do I activate my key?

Follow the platform’s instructions (e.g., Steam, Microsoft). Need help? We’ll guide you!

My key says “already redeemed.” What should I do?

Contact us immediately with proof. We’ll investigate and replace fraudulent keys.

Do you provide technical support for software/games?

We assist with activation issues but refer to the developer for gameplay/software bugs.

Can I upgrade/downgrade my product after purchase?

No, but you can buy a new key. Refunds follow our policy if unused.

How do I contact support?

WhatsApp (instant reply) or Email (<24 hours). Include your order number!

Refund

Can I refund an unused key?

Yes! Request within 7 days for unused keys. Processing takes 3-5 business days.

What if I activated the key but regret the purchase?

Used keys can’t be refunded (per developer policies). We recommend checking system requirements first.

How long do refunds take?

3-10 business days, depending on your payment method.

Will I get a full refund?

Yes, minus fees if you used PayPal/crypto. Bank refunds may vary.

What if the key is invalid?

We’ll replace it or refund you immediately. No questions asked.